Privacy Policy
Effective Date: December 23, 2024
Thank you for visiting the website of ALIX LASERS USA CORP. (“we,” “us,” “our”). Protecting your personal data is extremely important to us. This Privacy Policy explains, in detail, how we collect, process, use, disclose, and protect your personal data when you visit our website, use our services, and interact with our online offerings. It also describes your rights under applicable U.S. privacy laws, including (where relevant) the California Consumer Privacy Act (CCPA). Please read this policy carefully to understand our practices.
INTRODUCTION AND GENERAL OVERVIEW
This Privacy Policy provides a thorough explanation of how we handle your personal data. “Personal data” (or “personal information”) refers to any information that can be used to identify you, such as your name, email address, or telephone number. This Policy applies to our website, any services we provide through it, and any related interactions with us.
For U.S. privacy law purposes (and where relevant, GDPR purposes), the entity responsible for processing your personal data is:
ALIX LASERS USA CORP.
2151 E Commercial Blvd #304
Fort Lauderdale, FL 33308
United States
Phone: +1 (954) 533-0882
Email: service@alix-lasers.us
HOW WE COLLECT PERSONAL DATA
We collect personal data in various ways, including information you provide directly, data automatically collected when you use our site, and data obtained through third-party services.
Data you provide directly can include contact forms, support tickets, registration or account creation details, payment information if applicable, and any voluntary submissions such as survey responses or feedback.
Automatically collected data can include IP address, browser type, operating system, device type, pages visited, time spent on each page, referring URLs, approximate geolocation based on IP address, and log file data.
We also collect marketing and tracking data, such as interactions with our ads and analytics tools (for example, Google Ads, Facebook Pixel, TikTok Pixel, Google Analytics, and similar technologies).
HOSTING PROVIDER
Our website content is hosted by Framer, a company registered as Framer B.V. Framer’s headquarters address is:
Framer B.V.
Piet Heinkade 55
1019 GM Amsterdam
The Netherlands
By hosting our website on Framer’s infrastructure, certain site usage data, including your IP address and browsing behavior, may be processed by Framer. For more details on Framer’s data handling practices, please consult Framer’s own privacy policy.
LEGAL BASES AND PURPOSES OF PROCESSING
We rely on legitimate business interests, contractual obligations, and (where applicable) your consent for processing your personal data. If GDPR or equivalent regulations apply to you, we process your data based on one of the lawful bases in Article 6(1) of the GDPR (for example, consent, contract performance, legal obligations, or our legitimate interests).
We use personal data for service provision and fulfillment (responding to inquiries and processing orders), communication (email, phone, WhatsApp), analytics and improvement (understanding user behavior), advertising and retargeting (personalized ads on platforms like Facebook, Google, TikTok), security (protecting our site and network), and legal compliance (responding to court orders or legal processes).
DISCLOSURE AND SHARING OF PERSONAL DATA
We do not sell your personal data. We only share data in these situations:
Service providers that assist in hosting, analytics, advertising, payment processing, or customer support (such as Zoho Desk, Google Analytics, Facebook, TikTok). These providers are contractually bound to handle your data safely and only in accordance with our instructions.
Business transactions involving mergers, acquisitions, or sales of assets, where data may be transferred to the successor entity.
Legal obligations where we must comply with court orders, legal processes, or protect our rights.
Your consent, if you explicitly agree to share data with third parties.COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies for improving user experience, providing personalized ads, and analyzing website traffic. Examples include:
Essential cookies that enable core functions like navigation and security.
Analytics cookies (Google Analytics, Heyflow) that track user interactions and site performance.
Advertising cookies (Facebook Pixel, TikTok Pixel, Google Ads) that enable personalized advertising and retargeting.
You can manage cookies through your browser settings or opt-out tools provided by third parties. Disabling cookies may affect the functionality of our website.
INTEGRATED THIRD-PARTY SERVICES
We use various third-party services that may process your data in line with their privacy policies. These include Google Analytics, Google Tag Manager, Facebook Ads, TikTok Ads, Zoho Desk, WhatsApp, and other tools such as Hotjar, Matomo, WP Statistics, LinkedIn Insight Tag, YouTube, Vimeo, Google Fonts, Adobe Fonts, Font Awesome, Google Maps, Google reCAPTCHA, Wordfence, and more. Each service may collect information like IP addresses, usage data, or behavior patterns to provide analytics, advertising, or security functionalities.INTERNATIONAL DATA TRANSFERS
We and our service providers may process your data outside your home jurisdiction, including in the United States or other countries. We take measures to ensure an adequate level of protection, such as using Standard Contractual Clauses where required and ensuring that our service providers commit to safeguarding personal data.DATA RETENTION
We store your personal data only as long as necessary for the purposes stated in this Privacy Policy or to comply with legal obligations. Retention periods vary based on data type and processing purpose. We securely delete or anonymize data once the applicable retention period ends, unless we need to keep it longer for legal or regulatory reasons.YOUR RIGHTS AND CHOICES
Depending on your location and applicable laws (such as the CCPA or GDPR), you may have the right to request access to your data, obtain copies, correct inaccuracies, request deletion, restrict or object to certain processing activities, and withdraw consent (where we rely on consent). You can contact us at service@alix-lasers.us or call +1 (954) 533-0882. We will respond within the legally required time frame. We may request additional information to verify your identity before acting on your request.DATA SECURITY
We implement technical, administrative, and physical measures to protect your personal data from unauthorized access, misuse, or loss. This includes encryption for data transmission, secure server environments, and access controls. While we strive to maintain a high standard of security, no platform can guarantee complete protection. If you become aware of any unauthorized use of your data, please contact us immediately.CHILDREN’S PRIVACY
Our website is not directed toward individuals under 13 years of age (or the equivalent minimum age under local law). We do not knowingly collect personal data from children. If we learn we have collected such data without appropriate authorization, we will delete it as required by law.EXTERNAL LINKS
Our site may contain links to external websites or services. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.POLICY UPDATES
We may modify or update this Privacy Policy to reflect changes in our practices or legal requirements. When we update the policy, we will revise the Effective Date at the top and post the updated version on our website. We encourage you to review this page periodically.CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
ALIX LASERS USA CORP.
2151 E Commercial Blvd #304
Fort Lauderdale, FL 33308
United States
Phone: +1 (954) 533-0882
Email: service@alix-lasers.us
We will do our best to address your inquiries and resolve any privacy-related issues promptly.
ADDITIONAL STATE-SPECIFIC DISCLOSURES
If you reside in certain states (such as California), you may have additional rights regarding your personal data. California residents may request disclosure or deletion of their personal data, or exercise the right to opt out of any “sale” of personal data, as broadly defined by the CCPA. To make a request, use the contact details provided above. We do not discriminate against individuals who exercise these rights.
Thank you for reading our Privacy Policy. We are committed to protecting your personal data and upholding the highest standards of data privacy.